The Team

Jacci joined Gloron Insurance Group over 15 years ago and has over 30 years’ experience in the insurance industry. She currently manages both the Personal & Commercial lines units providing direction on underwriting and marketing accounts. Her roles at Gloron Agency have ranged from her current position to office manager & executive assistant. She is a licensed Property and Casualty Broker as well as Life & Health Broker in the State of New York.
Aside from the Team and wonderful people she works with every day, Jacci believes Gloron has a true family spirit. Everyone keeps in touch outside of office hours even just to say hello over the weekend or share a story with a co-worker. “Gloron is different from other agencies for our customer service, our belief in insurance and protection for our clients. We won’t just sell an insurance policy, we recommend the best protection for our clients so in the event of a claim or loss we know they have the coverage.”
Jacci and her husband Victor enjoy golfing and traveling in their free time whenever possible. Their most recent trips have included Hawaii and Alaska and hope to get to Greece in the very near future.

Whitley, a Bronx native, joined Gloron Insurance Group in October 2018. After graduating with her bachelor’s in education from CUNY City College, she recently decided to pursue her Master’s in Business Management and Leadership. Whitley enjoys her daily interactions with clients and being the first point of contact for everyone that calls Gloron.
What makes Gloron a great place to be for Whitley is the diversity the company offers by employing people from different parts of New York, New Jersey and beyond! In her spare time, Whitley likes to plan her next trip to an exciting destination and bake brownies.

Matt joined the Gloron Insurance Group in 2019 as our Chief Financial Officer. With 3 decades of experience within the insurance industry, Matt has served various roles including CFO, Controller, operations, project management, and Internal Audit. He holds his CPA (Certified Public Accountant), CPCU (Chartered Property & Casualty Underwriter), and CIA (Certified Internal Auditor) certificates.
“I am excited to be an Officer within the Gloron Insurance Group and looking forward taking our strong foundation forward, growing our business, and exceeding our customers’ expectations!”
Matt lives in Northern Wisconsin and enjoys spending time on the pontoon, snowmobiling, and being in the outdoors.

Kisha joined Gloron Insurance Group in April 2011 and is currently the Team Manager for the Commercial Lines Division. She has over 15 years of experience working with various Insurance Companies and primarily focuses on Commercial Property, General Liability, Excess Liability, Professional Liability & Workers Compensation. What she really likes most about working with Gloron is the team environment. “Everyone here is always willing to help each other to make sure that our clients are happy.” Kisha is happily married and enjoys spending time with her family & friends.

Erin joined Gloron Insurance Group in July of 2010. She handles the Small Group Health Insurance which encompasses Small Group Renewals, quoting and assisting small group clients with claims, billing and enrollment. She also assists with the Claims Department in ensuring that the client is best served during the process. Before joining us, Erin traveled the world facilitating live sales events where they presented financial education, training and software programs to consumers.
Since becoming part of the Gloron team, Erin has expanded her education and has obtained her Resident Life and Health license in Maryland, with non-resident licensing in New York, New Jersey and Pennsylvania. Erin was drawn to Gloron because it is family owned business. She enjoys working with her colleagues and is impressed with how hands on and personable everyone is with the clients, especially as the company grows.
Erin is originally from Pittsburgh, PA and spent 20 years in Florida before moving to New York City in 2007. She is currently living in Maryland, where she works remotely for Gloron Agency. She is married with 3 wonderful Step Children and 4 Grand Dogs. She loves to travel and is an avid tennis player.

Tim joined Wausau Insurance in 1976 as an employee benefits consultant at Wausau’s home office. Over the next 30 years, Tim served into many different roles within Wausau Insurance and spent time in Dallas, Kansas City, Newark and beyond. His areas of expertise include operational management, leadership, and all aspects of Agency/Broker management and administration. Since semi-retirement, he has worked as an independent consultant with a Wisconsin based Property and Casualty insurance carrier on several process improvement initiatives with a primary focus on agency management.

“Having heard many moving testimonials from clients, employees, and business partners, I’m reminded of how fortunate I am to lead this organization. This is a relationship business, and I am committed to ensuring we retain the trust of our existing and prospective clients, our producers, and our carrier partners.”

A Chicago native, Tim has served as a United States Marine and is a combat veteran. Subsequently, he was commissioned in the US Army Reserve and served as a Mechanized Infantry Platoon Leader. He has been a nationally ranked triathlete and represented the USA twice in the Age Group World Championships in Honolulu and Rotterdam. He is currently Chairman of the Board, University of Wisconsin Oshkosh and Chairman of the Board, Chief Volunteer Officer, Oshkosh Community YMCA.

Lauren has been with Gloron Insurance Group since 2013 and is currently the first HR & Operations Manager Gloron has had. In this role, she created a formal onboarding process and implemented an employee performance appraisal system. Lauren enjoys working at Gloron because of the familial culture they’ve created as a team. “Even though everyone has a different role, we find ways to stay connected and work together.” In her spare time, Lauren likes to read reviews and try new restaurants. She also likes to travel and collect sands from the different beaches she visits.