Corporate Underwriting Mgr, Exec VP

Jacqueline Keene Allgeier

CIC, CISR, CAPI


Jacci joined Gloron Agency, Inc. over 15 years ago and has over 30 years’ experience in the insurance industry. She currently manages both the Personal & Commercial lines units providing direction on underwriting and marketing accounts. Her roles at Gloron Agency have ranged from her current position to office manager & executive assistant. She is a licensed Property and Casualty Broker as well as Life & Health Broker in the State of New York.
Aside from the Team and wonderful people she works with every day, Jacci believes Gloron has a true family spirit. Everyone keeps in touch outside of office hours even just to say hello over the weekend or share a story with a co-worker. “Gloron is different from other agencies for our customer service, our belief in insurance and protection for our clients. We won’t just sell an insurance policy, we recommend the best protection for our clients so in the event of a claim or loss we know they have the coverage.”
Jacci and her husband Victor enjoy golfing and traveling in their free time whenever possible. Their most recent trips have included Hawaii and Alaska and hope to get to Greece in the very near future.
Jacci joined Gloron Agency, Inc. over 15 years ago and... Read More

Client Concierge, Personal Lines

Colleen Guyt


Colleen recently transitioned into her new role working directly with our individual and family clients in our Personal Lines division. In May 2017 when she joined Gloron, her role was as Michael Silverman’s executive assistant. Growing up in a large family -one of ten- she came from an environment where everyone supported and relied on each other, much like the Gloron environment. “At Gloron we are built on respect, common goals and communication. We promote a team culture one in which each employee feels that their accomplishments and contributions are valued.”
Colleen really enjoys being part of the family-like environment. When she is not spending time with the Gloron family, Colleen enjoys running and wine tasting.
Colleen recently transitioned into her new role working directly with... Read More

Account Executive, Commercial Lines

Justin Hayes


Justin joined Gloron in November 2017. He earned his Bachelors in Business Management & Administration from Monroe College in the Bronx, NY and has spent the past 5 years working in the insurance industry. Just was born, raised and currently lives in the Bronx. He is a die-hard NY sports teams fan — Go Yankees, Giants & Knicks! Justin is also a very proud dad of 2 beautiful girls. When he is not working or in “dad mode”, Justin likes to watch sports and play video games.

Justin feels that Gloron is giving him a chance to grow and expand his insurance knowledge and he enjoys being part of a close family environment.

Justin joined Gloron in November 2017. He earned his Bachelors... Read More

Client Concierge Personal Lines, AVP

Sharon Heeralall

CISR


Sharon joined Gloron in May 2011. Her responsibilities include servicing the clients, quoting new prospects with our carriers, shopping around for existing clients to confirm they are receiving the best rate we have available. She also files claims on behalf of our insureds to make the process easier for them. She obtained her Certified Insurance Service Representative (CISR) designation in 2015.
Sharon loves how well everyone at Gloron gets along with each other. “Everyone has their own personality trait, but when we walk through the doors at Gloron, we are all in sync with one another.” In her spare time Sharon loves to travel and spend time with her Niece and Nephew.
Sharon joined Gloron in May 2011. Her responsibilities include servicing... Read More

Commercial Lines Mgr, Asst VP

Kisha Hicks


Kisha joined Gloron Agency in April 2011 and is currently the Team Manager for the Commercial Lines Division. She has over 15 years of experience working with various Insurance Companies and primarily focuses on Commercial Property, General Liability, Excess Liability, Professional Liability & Workers Compensation. What she really likes most about working with Gloron is the team environment. “Everyone here is always willing to help each other to make sure that our clients are happy.” Kisha is happily married and enjoys spending time with her family & friends.
Kisha joined Gloron Agency in April 2011 and is currently... Read More

Chief Operating Officer

Diana Isea


Diana rejoined the Gloron Team in 2015. As Chief Operating Officer, she is responsible for bringing forth the vision necessary to ensure the company has the proper operational controls and procedures in place to establish financial strength and meeting organizational objectives. She has more than 25 years in the healthcare industry along with knowledge in business analytics.
“Our agency has been in business since 1926 and is continuing to grow today. As part of the agency growth process, Gloron has given me the opportunity to be part of their leadership team. My role plays an extensive part in their vision to ensure our customer and business needs are always met.”
Diana currently lives in Queens, NY and enjoys do-it-yourself projects, reading and spending time with her family.
Diana rejoined the Gloron Team in 2015. As Chief Operating... Read More

Benefits and Claims Concierge, Asst VP

Erin Laliberte


Erin joined Gloron Agency, Inc. in July of 2010. She handles the Small Group Health Insurance which encompasses Small Group Renewals, quoting and assisting small group clients with claims, billing and enrollment. She also assists with the Claims Department in ensuring that the client is best served during the process. Before joining us, Erin traveled the world facilitating live sales events where they presented financial education, training and software programs to consumers.
Since becoming part of the Gloron team, Erin has expanded her education and has obtained her Resident Life and Health license in Maryland, with non-resident licensing in New York, New Jersey and Pennsylvania. Erin was drawn to Gloron because it is family owned business. She enjoys working with her colleagues and is impressed with how hands on and personable everyone is with the clients, especially as the company grows.
Erin is originally from Pittsburgh, PA and spent 20 years in Florida before moving to New York City in 2007. She is currently living in Maryland, where she works remotely for Gloron Agency. She is married with 3 wonderful Step Children and 4 Grand Dogs. She loves to travel and is an avid tennis player.
Erin joined Gloron Agency, Inc. in July of 2010. She... Read More

Client Service Specialisit

Allison Matty


Allison has worked as a personal lines agent for the past 4 years, writing new home and auto polies, and servicing existing clients. She is in the process of transitioning to the health benefits side where she helps our clients with their group benefits administration.
Allison loves “being part of a team that goes above and beyond for every customer.” Her hobbies include photography and spending time with her family and her two amazing kids!
Allison has worked as a personal lines agent for the... Read More

Director of Marketing & Social Media

Marla Parnes


Marla joined the Gloron family in February 2017 and is responsible for developing the overall marketing strategy for the organization. Marla began her career in the financial services industry working on Wall Street so she is excited to return to her “roots”. A strong, collaborative team, creative leadership paired with energy and passion are the things that truly appealed to her about the company. “Gloron has both a rich history and an established reputation in the industry yet also conveys this feeling of being young, innovative and dynamic. It’s hard to blend both so well, yet the people at Gloron are able to deliver every time.” In her spare time, Marla enjoys trips with her family, hiking and various community volunteer opportunities.
Marla joined the Gloron family in February 2017 and is... Read More

Director of Sales

Jill Raab

CIC, CWCC


Jill joined the Gloron family in January 2018 and is a second-generation insurance professional. She is responsible for business development, managing clients’ insurance programs, and maintaining customer relations. As an insurance expert, Jill works with clients to help them analyze their exposures, apply risk management concepts and obtain the coverage they need to protect their business at a competitive price.
Prior to joining Gloron, Jill was a partner and owner at CBS Coverage Group and worked at numerous Fortune 500 companies, which helps her to add a different business perspective to the insurance world. “I understand businesses and the risks they face, and I am thrilled to bring this unique working experience to my role at Gloron.”
Jill is a licensed insurance broker for Property and Casualty, Health and Life insurance and holds a CIC designation. In her free time, she enjoys spending time with her family.
Jill joined the Gloron family in January 2018 and is... Read More

Operations & HR Manager

Lauren Roman


Lauren has been with Gloron Agency, Inc. since 2013 and is currently the first HR & Operations Manager Gloron has had. In this role, she created a formal onboarding process and implemented an employee performance appraisal system. Lauren enjoys working at Gloron because of the familial culture they’ve created as a team. “Even though everyone has a different role, we find ways to stay connected and work together.” In her spare time, Lauren likes to read reviews and try new restaurants. She also likes to travel and collect sands from the different beaches she visits.
Lauren has been with Gloron Agency, Inc. since 2013 and... Read More

Client Concierge, Personal Lines

Cerissa Senzino


Cerissa joined the Gloron team as a Personal Lines Client Concierge in the early summer of 2017. Her insurance career began in 2012 and she is a licensed Property and Casualty Agent in the State of New York. She is knowledgeable in all aspects of the insurance industry, which she brings forth to the agency daily.

Cerissa believes “Teamwork makes the Dream work” and finds much comfort and reliability at Gloron.

Cerissa was born and raised on Staten Island, New York. When she is not spending time with her Gloron family, you can find her enjoying the company of her own very large family and friends. She loves attending sporting events, concerts, going camping & also being a tourist, even though she is a native New Yorker.

Cerissa joined the Gloron team as a Personal Lines Client... Read More

President

Michael Silverman

CLU, CHFC, CIC


Michael Silverman is the President of Gloron Agency. Michael and his team of professionals strive to work with clients (individuals and businesses) to assist in protecting not only the tangible products that are owned, but also the ability to earn an income by those individuals and corporate entities. In the event that someone dies too young, lives too long or gets sick or disabled in between, Michael believes that it is his life’s work to be sure that the families and businesses that are affected can continue for generations to come.

Michael started in the insurance business with Guardian Life. Once comfortable with the basics of the sale of insurance, Michael joined the family business and, along with his father, Aaron, have taken the business to new heights .

Michael earned his Chartered Life Underwriter (CLU) designation in 1996, his Chartered Financial Consultant (ChFC) degree in 1999 and his Certified Insurance Counselor designation in 2001. Michael believes that these advanced degrees place him above his competitors as he is constantly updating his designations and increasing his knowledge.

Michael was raised in New Jersey and today is raising his own family in Livingston. Michael, along with his wife Daena have two teenage daughters, Samantha and Erica. When not working, Michael enjoys volunteering for various not for profit organizations and is actively involved in civic/community affairs.

Michael Silverman is the President of Gloron Agency. Michael and... Read More

Commercial Lines Manager

Renee Taylor


Renee joined the Gloron team in September of 2017. She started working in the insurance industry in 1998 after answering an ad for an Executive Assistant. Two years later Renee began working for an Independent Insurance Agency and moved over to the commercial side of insurance. “I find Commercial Insurance exciting and constantly evolving, like the world around us and the business market’s needs for new and unique ways to be covered, for what I call the what if.”
Renee has a 28 year son and two beautiful rescue Tortoise Shell cats.
Renee joined the Gloron team in September of 2017. She... Read More